terms of business

Pre-Paid Packages

Rose Beauty Clinic offers discounted prices when our clients pre-pay for packages of multiple treatments. To allow us to offer these discounts, we do not refund for change of mind or circumstance (see refund policy below).

Pre-paid laser hair removal packages involving multiple areas cannot be split over different sessions for different areas.

Expiry of pre-paid packages are:

  • Skin Packages – 12 months
  • Laser Packages of 6 or less – 12 months
  • Tattoo Removal and Laser Hair Removal Packages of 10 – 18 months

Where a customer becomes pregnant or is unable to complete their package within the period due to a medical reason, the customer may either redirect their prepaid spend towards other treatments at Élan Laser Clinics, transfer to a nominated friend or family member OR pause their package with us on presentation of a doctor’s certificate.

Package Redemption

Prepaid treatments may be redeemed at any Élan Laser clinics UK.

Only a single individual may redeem a package (i.e., cannot split body areas within the package between multiple people).

Pre-paid packages that cover combination treatments i.e., more than one area cannot be split over a number of appointments. For example, Bikini and Underarms must be taken in one treatment and not split over two treatments.